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Originally Posted by Cobb
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Wow thanks for that - talk about a personal service, that was good of you to go to that effort. Well I already had the windscreen changed via insurance so I can't check whether there was any unusual stress at that point though the guy who swapped it out did say that the tiny mark on it was enough to crack it due to the general stress up the edge of any screen regardless of stress from poor fitting - I get what you're saying about the usual places of stress where its bent for fitting seem just to be in the corner - an excellent visual demonstration with the image changing - just wish I could go back and try it with my broken screen.
Anyway as you might have read I've got a finger size gap all along the base of the screen which one of the guys returned to try and rectify by ordering longer securing pegs to try and squeeze the plastic panel against the screen. Well it didn't work and they have now said the base of the screen is too low (which is kinda what I thought all along) They are saying that this is because the metal brackets which the base of the screen rests on are quite thin and the weight must have dropped the whole lot down. So, the whole screen is coming out again (presumably to bend these brackets up a bit) and because the screen is "likely to shatter" when they do this, it has to go back to the local depot for the work so that if it does shatter the boss will take the responsibility and he can only blame himself. So when he rang me to say they'd come and collect my car from work this Wednesday and deliver it back to work by the end of the day, I had to say I wasn't happy. Although he said they're fully insured, I'm sure you'll all appreciate I don't really want anyone apart from me or my GF driving my relatively new car across the city, especially when I can virtually guarantee they've never driven a hybrid before - I just have visions of them driving WOT all the way there
So I'm dropping it off for them to do the work - I'd rather lose the time off work. I'm glad they're doing there best to sort it - this will be their 3rd attempt, its just annoying how one tiny little crack ends up taking so long to sort out. Having said that I'm glad they are sorting, it out I'm a little disappointed with the workmanship - not only did they leave big lumps of the black tarry stuff they stick the screen in on my wings, bonnet and the grille (and I didn't notice till days later with it being a black car so its a nightmare to remove) but there are now deep scratches on the wipers all the way down to the metal where they've obviously slipped off with their adjustable wrench when removing the nut and then when he's put the big wiper back on its too far up the screen so when I've used them its come right over the frame at the top. I think it'll be quite simple to remove them and reposition it properly I just worry taking bits off my car myself! Again as this sounds like a moany post I again want to say the car is excellent, 1800 miles in 5 weeks 56 UK MPG actual, and a very relaxing commute to work now
