I'm owed only the $200 core refund, they received my old pack in January, I'd mostly given up on receiving the refund. I feel lucky, having dealt with them I could have come out a lot worse, my BB is excellent.
I suspect that no one has received their core refund.
Best of luck to those who are owed a lot more.
As a former banker, check with your card company if you paid with a credit card or debit card. Although typically your right to file a claim is 60 days it varies depending on state and sometimes its on a case by case bases. Worse to worse you end up getting your money back.
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