Thanks IamIan,
As for the oil, I am a bit annoyed and I think I will go back and insist they put the correct oil into the car. If you say the Insight OEM oil is 0-W20 then that is what I should have.
The driver is still learning. I am trying various drive styles. The main thing is that I try to avoid the brake as much as possible so that means a lot of coasting thus giving me lots of regen and usually almost full batteries all the time. I tried to drive constant rpm as well between 1500 and 2000 rpm that gives similar results though. Time will tell but I can at least cover the basics such as filters and plugs.
I have no idea what they did for re-balancing. The process took 10 days to complete as it involved very slow charge and discharge of individual cells. Also they said the actually replaced a cell. The company that dis this is
http://www.thebatteryclinic.co.nz/ I hope the pack will hold but if not then I need to splash out and get a $3000 Honda replacement pack which I suspect is also a refurbished pack but one with warranty.
I am surprised about the cost difference fleming95. $16 is a big difference from the price I was quoted. But since the part code is different I am worried that either of us is looking at the wrong part. The code I got was from the Honda dealer.
It sounds like I need to go through with the filters and plugs and have them sorted.
As for the cars age I am as confused as you are. It is even worse. My car was sold new in Japan in 1999 as a CVT and imported to New Zealand in 2004. Yet there are not supposed to be any Insights in 1999! also I believe the first CVT models were introduced in 2002! Confusion reigns on my part as I am unsure what the real age of the vehicle is.