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Old 01-06-2013, 10:29 PM   #1 (permalink)
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Exclamation Dealer put in 4.5 quarts of oil in my engine.

I was going over the invoice from my oil change from last month and it shows that they used 9 half quarts of 0W-20. I checked my dipstick and the level is way over the high mark. I've driven the car about 1000 miles since the oil change and never noticed a difference.

I plan on going to the dealer tomorrow and have them drain it, but while I'm there is there anything I can have them check to make sure no damage has been caused?

The worst part is this was the first time I have ever let a dealer, or mechanic for that matter, ever work on my cars (other than recalls).
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Old 01-06-2013, 11:13 PM   #2 (permalink)
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Maybe post the dealers name here at ICN. so everyone can stay away from them,

No damage, just annoying.
How far above the full mark is it?

Curious

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Old 01-06-2013, 11:32 PM   #3 (permalink)
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Originally Posted by Willie Williford View Post
Maybe post the dealers name here at ICN. so everyone can stay away from them,

No damage, just annoying.
How far above the full mark is it?

Curious

Willie
It's South Bay Honda in Milpitas.

I just went out to measure it. It's about 3/4" above the high mark.
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Old 01-08-2013, 05:55 PM   #4 (permalink)
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Originally Posted by dandism View Post
It's South Bay Honda in Milpitas.

I just went out to measure it. It's about 3/4" above the high mark.
A dealer put 8L in my Volvo a few years ago. Should have been 4L. Car died in a puff of white smoke a couple of blocks from the dealership. They towed it back.

No damage. Some oil made it to the exhaust manifold, that took a while to burn off, other than that, no issues.

Car has another 50,000kms on it since then without issue.
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Old 01-09-2013, 12:05 AM   #5 (permalink)
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I went to the dealership and they really tried to downplay the amount of extra oil in the crankcase. The service advisor said it looked like it might be a quart over. I told him that it would only make sense that the car had either the 2.6 quarts specified or the 4.5 quarts shown on the invoice. They ended up doing an oil change, but when I asked the service advisor how they could be certain that no hidden damage has occured, he had no response.
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Old 01-09-2013, 12:50 AM   #6 (permalink)
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Quote:
Originally Posted by dandism View Post
It's South Bay Honda in Milpitas.
Watch out for Elmwood escapee's while you are there
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Old 01-09-2013, 07:29 PM   #7 (permalink)
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They ended up doing an oil change, but when I asked the service advisor how they could be certain that no hidden damage has occured, he had no response.
Yikes, a second opportunity for the dealer to strip the oil drain plug threads in the crankcase. If this dealer's mechanics are incompetent enough to pour in the wrong amount of oil for this car and then not check the dipstick afterwards, they are incompetent enough to overtighten the oil drain plug using an impact wrench.

Have you considered changing your own oil? Especially after installing a Fumoto oil drain valve, changing the oil is very easy. Changing the oil filter is a nastier job, but some manage to do it from above. Not only would you save some money, but you'd avoid the risk of overfilling and of stripping the drain plug threads.
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