I called the service manager to let him know about what I had read here. I even offered to email him links to the threads. His response was "that's okay, we have all of the service bulletins". I checked here:
2010 Honda Insight Technical Service Bulletins
and it looks like there are no service bulletins or recalls for the 2010 Insight EX.
I did tell him about the possible rusted fuel line below the windshield so hopefully they'll look there.
I wish I had checked here first. I could have looked under the hood myself and pointed them right at the problem area.