Oil and Coolant low - Insight Central: Honda Insight Forum
 
Go Back   Insight Central: Honda Insight Forum > 2nd Generation Honda Insight Forum > Troubleshooting and Problems

Insightcentral.net is the premier Honda Insight Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools
Old 10-25-2017, 10:24 AM   #1 (permalink)
Member
 
marx404's Avatar
 
Join Date: Oct 2017
Location: Stuart, FL
Posts: 49
Default

Well, so I have had my 2012 Insight for about 2 weeks now and have had to add coolant to the reservoir twice now and yesterday noticed the oil about 1/4 inch below the top hole. It has been full up until now and I have driven only 300 miles. So I am writing this from the waiting room of my local Honda dealer service dept.

I just bought this car , its a Certified PreOwned and was recently checked for oil consumption, which the service writer says it passed. Now they want to charge me to perform another test! Sigh. My first Honda and not too thrilled right now.
__________________
marx404
marx404 is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 10-25-2017, 02:33 PM   #2 (permalink)
Senior Member
 
Join Date: Jan 2011
Location: Southern California
Posts: 1,634
Default

If one has to pay for an oil consumption test on a vehicle with a known oil consumption problem (with a warranty extension!) what is the point of Honda Certified Pre-owned? You might want to ask the used sales manager and the service manager that. Suggest that perhaps a phone call with a follow up letter to American Honda Corp might be in order.

The damn thing has bad piston rings. Everybody knows that including Honda!
egads is offline   Reply With Quote Quick reply to this message
Old 10-25-2017, 08:19 PM   #3 (permalink)
Member
 
marx404's Avatar
 
Join Date: Oct 2017
Location: Stuart, FL
Posts: 49
Default

Now please keep in mind that I have been driving nothing but brand new Chevys for the past decade, Hondas are new to me, so any low fluids are a red-flag to me, period.

So the service writer says: the car has just had a oil consumption test in August and underwent Certification Inspection which it passed both. Service writer suggests that any level between the low and high holes on the dipstick are acceptable, I say not when the level dropped 1/4 inch from the top hole in a few days. Says that those marks represent only one quart out of the three. He also stated that the coolant is fine as long as it is above the Min marker on the reservoir tank. Then says adding in a quart of oil every 1000 miles is normal. That would be around every month for me, not happy about that. He suggested keeping an eye on the oil and to perform another consumption test at next oil change. Yea, if that's the case, Honda Corp. will be hearing from me soon.

This is becoming a iffy situation for me. Just came out of a 2015 loaded Chevy Cruze (don't like the newer model) always wanted an Insight so bought this affordable used one. I went from zero, yes zero maintenance other than oil changes and gas to this car. Wife is up for a new car soon, thought it might be a Honda too, but if this is what I have to look forward to, nope. :feeling sad:
__________________
marx404
marx404 is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 10-25-2017, 10:57 PM   #4 (permalink)
Member
 
Join Date: Jan 2017
Location: NJ
Posts: 57
Default

Well, there is good news and bad news. Sorry but apparently you bought the car without doing your homework. There is an issue with oil consumption on your car. The good news is that the warranty was extended to eight years unlimited miles.

Honda will not react to 1/4 inch in a few days. The consumption must exceed a qt / 1000 miles on a test. When it does, Honda will replace the pistons and rings.

There may be a coolant leak or there may have been air trapped in the system. See if the coolant starts to remain constant. If not, look for a leak and/or have the system pressure tested.

You will likely have to pay for the tests especially if they result in nothing wrong.
__________________
2013 EX wo Nav
BackStreetXX is offline   Reply With Quote Quick reply to this message
Old 10-26-2017, 09:41 AM   #5 (permalink)
Member
 
marx404's Avatar
 
Join Date: Oct 2017
Location: Stuart, FL
Posts: 49
Default

I agree I didn't see how common this was. I did do a lot of research on the car and read up on the TSB prior to buying it. I did get a CPO inspection checklist and vehicle history, showing that the car was "within specs" after the oil consumption test. I was also told that the car is covered until 2020 in case the consumption exceeds 1 qt every 1000 miles. Lastly the car is Certified which "should" give me extra bumper to bumper and powertrain plus roadside assistance warranty. Obviously the salesman did not openly discuss the oil consumption issue. My thought at the time was that for $8600. for this one owner car that was well kept, If they make good on the warranty it was a good deal. Other than this headache I do love this car.

I have no problem paying for any routine maintenance, but issues deriving from the oil consumption and coolant level should at least be covered under my CPO warranty. After all, that's why I bought a CPO Honda.
__________________
marx404

Last edited by marx404; 10-26-2017 at 09:48 AM.
marx404 is offline   Reply With Quote Quick reply to this message
Old 10-26-2017, 11:38 AM   #6 (permalink)
Moderator
 
Rainsux's Avatar
 
Join Date: Jan 2010
Location: Albuquerque, NM
Posts: 4,614
Default

Well, the real problem is the definition of "acceptable limits". To everybody in the world except Honda this is ZERO. To Honda it is 1 qt/1,000 miles. You're actually in a good position. Your car has started using oil and it will get worse. You have plenty of time. You have warranty coverage. Just drive it, enjoy an otherwise great car, and let it do it's thing.

Keep reporting to Honda to establish records. DO NOT ever add oil, and DO NOT let them overfill it when they change it. DO have it changed at Honda. This WILL get fixed. Be patient.

Sam
__________________
2000 Citrus
Custom Turbocharger System
MIMA #150
Genesis Charger and Discharger
BumbleBee Battery
OBDIIC&C Gauge
NM license plate KERS
(Kinetic Energy Recovery System)
Alpine Stereo
Scott's front and rear springs
GAZ rear shocks
2003 Lean Burn CVT (Wife's car)
2000 Citrus with aerodynamic extension
2002 Blue getting new engine
Rainsux is offline   Reply With Quote Quick reply to this message
Old 10-26-2017, 01:00 PM   #7 (permalink)
Senior Member
 
Join Date: Jan 2011
Location: Southern California
Posts: 1,634
Default

Indeed you should NOT be adding oil & coolant to a car you have only had two weeks. You should not have to and you should not period. That engine is theirs to deal with, the more you fiddle with it the less evidence of malfunction you have. You should have been in there saying look at the oil and coolant level, not hey I had to add some. Hopefully if you did add to the coolant you only use genuine Honda long life coolant. Other products should not be mixed with that.

How many miles on this Insight?
egads is offline   Reply With Quote Quick reply to this message
Old 10-26-2017, 02:59 PM   #8 (permalink)
Senior Member
 
Willie Williford's Avatar
 
Join Date: Mar 2003
Location: Campo, Ca.
Posts: 9,461
Default

Keep good paper records of what is going on!

Willie
__________________
01 MT "Little Red Rocket"
The first "TURBOCHARGED" Hybrid, Insight G1-(01/2003)@65K miles. RIP 334K
MaxIMA Battery (Serial #2), on 8/25/12 @ 301,000 miles
Another MaxIMA Battery, on 6/25/17 @ 399,252 miles
Use: 438,000 mi. @ 58.2 LMPG.



To view links or images in signatures your post count must be 2 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 2 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 2 or greater. You currently have 0 posts.
Willie Williford is offline   Reply With Quote Quick reply to this message
Old 10-27-2017, 11:49 AM   #9 (permalink)
Member
 
marx404's Avatar
 
Join Date: Oct 2017
Location: Stuart, FL
Posts: 49
Default

So I just got a call from the manager at the shop at Honda who says that I need to let the oil get lower and lower before they'll do anything he said once it gets down to halfway between the two holes in the dipstick that I should bring it in and they'll do an oil consumption test. He kind of was talking down to me as if I'm an idiot that doesn't know anything about cars. Not cool. He refused to answer my question when I asked him how low is low. Promise to take care of me if anything happens but won't do anything until something does happen. My service advisor told me when the oil gets down to the bottom hole in the dipstick that it is only one quart low this guy just told me that when it is down to the bottom hole that I am two quart low well which is it? And then theres the constantly low coolant. Sorry for the voice typing.
__________________
marx404

Last edited by marx404; 10-27-2017 at 11:54 AM.
marx404 is offline   Reply With Quote Quick reply to this message
Old 10-27-2017, 12:15 PM   #10 (permalink)
Moderator
 
Rainsux's Avatar
 
Join Date: Jan 2010
Location: Albuquerque, NM
Posts: 4,614
Default

This all sounds ok. Don't stress about it. This is all going to turn out good. You just have to jump through their hoops.

Are you adding coolant? Is the level dropping? If so, how fast? Always check it before you start the car in the morning to eliminate the effect of temperature.

Sam
__________________
2000 Citrus
Custom Turbocharger System
MIMA #150
Genesis Charger and Discharger
BumbleBee Battery
OBDIIC&C Gauge
NM license plate KERS
(Kinetic Energy Recovery System)
Alpine Stereo
Scott's front and rear springs
GAZ rear shocks
2003 Lean Burn CVT (Wife's car)
2000 Citrus with aerodynamic extension
2002 Blue getting new engine
Rainsux is offline   Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Insight Central: Honda Insight Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in


Thread Tools

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Powered by vBadvanced CMPS v3.2.3

All times are GMT -4. The time now is 07:05 AM.



Powered by vBulletin® Copyright ©2000 - 2019, vBulletin Solutions, Inc.
User Alert System provided by Advanced User Tagging (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.