Well, another dealer story, although a minor one.
I've been going to the same dealer since I bought my Insight, and I've been generally pleased with them, but the tire inflation issue is starting to get to me. I went in for a routine oil change and checkup and when I got it back the little check list said the tires were set to 32 psi per factory specs. I questioned the service dude right away and asked if he's ever looked at the door jam where it says 38 and 35. He seemed a little surprised by that so I offered to point it out to him. I then ranted a bit about keeping the techs aware of what kind of a car they are working on, making sure my voice was raised enough so other service managers could hear. If something like that gets by them, something I can check easily, what things are getting by that I can't check so easily. He offered to pump them correctly, but I normally keep mine at 42 and 38 anyway so I said I'd just take care of it at home.