Never had good service
I have never taken my Insight to the dealer without having to take it back once or twice, or even three times for the same problem. I recently had the splash shield and the left air dam replaced, not only did they not screw it on AT ALL and zip tied it instead, it fell off on the CA 14 Freeway in rush hour traffic like you only see when their is a major accident (and their was). They replaced the parts for free and screwed it on this time, only they forgot to put the new splash shield on. The story goes on and on….
I wanted to replace the side view mirrors; just the mirrors and they told me the door would have to be taken apart. I pulled the mirror off and pushed the new ones in and it took all but two minutes to do both.
I could go on for pages… But with all this said their is still a benefit to going to the dealership… the warranty and the salesman’s embarrassment over his associates inabilities to fix the same cars they sell.
I have never taken my Insight to the dealer without having to take it back once or twice, or even three times for the same problem. I recently had the splash shield and the left air dam replaced, not only did they not screw it on AT ALL and zip tied it instead, it fell off on the CA 14 Freeway in rush hour traffic like you only see when their is a major accident (and their was). They replaced the parts for free and screwed it on this time, only they forgot to put the new splash shield on. The story goes on and on….
I wanted to replace the side view mirrors; just the mirrors and they told me the door would have to be taken apart. I pulled the mirror off and pushed the new ones in and it took all but two minutes to do both.
I could go on for pages… But with all this said their is still a benefit to going to the dealership… the warranty and the salesman’s embarrassment over his associates inabilities to fix the same cars they sell.
