That's the way, all right
Yep, Tiger's got it pegged, all right.
The actual techs are also paid on what's known as a 'flat rate' scale, which basicly means that the Honda folks have a book (document, whatever) that states an amount of 'time' the tech gets paid for every item on your car. Just for figurtive example, say the Honda book says "for a Civic major service, Joe Tech will be paid 1.4 hours" (that's one point four). If Joe can 'beat the book', he 'makes a profit'. The pay scale was intended to be an incentive to be productive, but the times they paid me by were frequently way non-realistic. Because if it takes Joe longer than that 1.4 hours, so sorry, thats only what Joe gets paid!
Additionally, this puts self imposed pressure on the tech to get through each job as fast as possible, while doing the job correctly. Comebacks are always done for free on the pay scale.
So some guys do tend to get kinda sloppy with hardware going back, and crooked ones will try to screw you over. But the good ones are gems. Treasure them.
Yep, Tiger's got it pegged, all right.
The actual techs are also paid on what's known as a 'flat rate' scale, which basicly means that the Honda folks have a book (document, whatever) that states an amount of 'time' the tech gets paid for every item on your car. Just for figurtive example, say the Honda book says "for a Civic major service, Joe Tech will be paid 1.4 hours" (that's one point four). If Joe can 'beat the book', he 'makes a profit'. The pay scale was intended to be an incentive to be productive, but the times they paid me by were frequently way non-realistic. Because if it takes Joe longer than that 1.4 hours, so sorry, thats only what Joe gets paid!
Additionally, this puts self imposed pressure on the tech to get through each job as fast as possible, while doing the job correctly. Comebacks are always done for free on the pay scale.
So some guys do tend to get kinda sloppy with hardware going back, and crooked ones will try to screw you over. But the good ones are gems. Treasure them.
