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I have 2 reccomendations for dealers and one bad one. The good dealers are Hughys Honda in St Louis MO. ( Frendly sails and service People ) Regan Honda in Jefferson City MO. (Quite possibly the nicest sails people I have ever met. I was made to feel like I was Buying a Mercedes or something. and when I was getting ready to pull off the lot the sailsman gave my wife a bouquet of flowers and me a basket of gourmet Italian mixes. I didn't get that kind of service when I bought my house let alone a car before. I havent had to use Regan Hondas parts or service dept yet as I perform my own preventitive maintenence. However the Mechanic I spoke with about a non issue seemed to know alot about the car and was able to answer my questions fully. Now this only leads to to the Bad dealership Albert Honda in Columbia MO Theese guys are extremely high pressure and only want one thing you money I went in to them to Buy a 2003 5 speed Insight and they only wanted to sell me a 2002CVT that had a ding in each side from doors on the lot. ( it had been sitting on the lot with a build dateof 1 / 2002 this was last december when I bought my blue 2003) They were trying to put me over a barrel on my trade 10,000 for a 2001 Toyota Tundra SR5 (extended cab Nada Blue book of 20,000 I wanted 17,500 factory condition 30k miles 12 mpg) so I walked out and have been warning people ever sence.

Carl
 

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Good Dealer

I just purchased a Blue 2003 5 speed from Ralph Schomp Honda in Littleton, CO, and felt that they were very polite, not high-pressure, no dealer handling charge, or any other charges. I even financed the car through them (well, through Honda; 4.85% interest, 60 month).

I would highly recommend them.
 

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Back in June, I went through three dealerships looking for an Insight.

Howard Cooper Honda in Ann Arbor, MI had a Civic hybrid on the lot, but no Insight. They said they wouldn't even be getting an Insight in until July. What bugged me is that they weren't willing to talk about financing at all - apparently, their attitude is that the Insights are in enough demand that people will pay cash for them. They also seem to own a VW and a BMW place next door, so seem to aim for a higher income clientele. They might work for the average U of Michigan professor, but I was left with a sour taste in my mouth.

The next day, I tried two more dealerships. One was up near Novi, MI - the name is escaping me. They also had a Civic hybrid on the lot and an Insight on order, but they were friendlier and more willing to work with me once that Insight eventually arrived.

Then I stopped in at Victory Honda in Plymouth, MI. They had a Civic and a CVT Insight on the lot. It was the last day of the school year for me, so I had time to kill that afternoon, and I test drove both. They were really nice. When I got home, the wife was interested and willing to go back to the dealership with me that evening to check out the cars. (Surprised me that she was so willing, actually, but we had been discussing my getting one of these maybe in the fall, as she was going to need more reliable transportation by then for medical school rotations. Since I put on a lot of miles, she was going to get the still-reliable 80,000 mile five-year old Mercury Tracer whenever it happened.) She test drove both cars that evening, and she left it in my court to decide between the Civic and the Insight. While the Civic might be more practical in some respects, we only have a third person in a vehicle about once a year, and we were going to keep the Tracer, so a four-seater wasn't necessary. The physics geek in me was just enamored with the Insight, and besides, my first car was a two-seater and two-seaters tend to have a little more legroom than four-seaters. (I'm 6'2" with a 37" inseam.) We put down a small deposit to hold the Insight, pending an investigation of insurance. The insurance was reasonable, what with all the discounts from my 16 year good record, so we called the dealership from the insurance office and got the ball rolling on buying it. :)

Both salespeople I dealt with at Victory were very pleasant and easy to work with. (One was even aware of the tax deduction we've been reading about. :D) We negotiated a free CD changer (with two magazines) into the deal to encourage me to buy it that much quicker. (They were out of stock on those, but I was able to bring the car back the following Monday to have it installed.) The service department has also handled things really well so far, and they always wash the car on the way out, which I never got from the Mercury dealership. :) Plus, they do late service hours twice a week and have Saturday service hours - the sort of treatment I was used to from a lot of services (medical, banks, etc.) when I lived in Colorado, but just don't find in Michigan. Big plus for me, and even though they're outside of Ann Arbor (where I live), they're just a short drive down the freeway and along my work commute route. :)

I was also pleased to see another Insight at Victory when I returned for my first oil change in the fall - none of that "We've got one on order coming in six week" nonsense I was getting at other dealerships. They always seem to have a Civic and an Insight on hand. :) Cool thing is that the Insight is small enough that they've been wintering it in the hallway between the restrooms and the service department, so everyone has to walk by it sooner or later. :)

(BTW, Victory Honda used to be Sunshine Honda. I've heard some customers in the service area discussing a real positive difference in the place since the ownership change.)
 

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South Florida Dealers

I got mine from Coral Springs Honda in Coral Springs, Fl.

They had 2 '03's and they gave me a good deal on mine due to desperation to meet a quota for that day. Overall experience was good. I didn't like my sales rep to much and I didn't like how they didn't give me all the numbers until the end after they'd made my credit work, but overall they were good.

I initially tried Sherwood Honda which only had one '03 insight. I was upset they wouldn't give me the amount I owed on my vehicle as a trade in value and I didn't want negative equity. Instead of fighting to get the sale like Coral Springs auto mall they let me leave and try to sell it myself, so they lost the sale to Coral Springs AutoMall. They only had 1 and they didn't discount it to much, they seemed pretty intent on making a profit off the car vs Coral Springs Automall which ended up selling me the car at cost just to get rid of it and make a sale.

There was another dealer in this area that had 2 brand new '02 insights and they seemd very desperate to get rid of them, I guess they're tired of having 02's on the lot. Their initial asking price for these cars were high, almost the same as the '03's but I got the impression they had a lot of play available in the price. If somebody in South Florida is interested, I'll hunt down the name of this dealership. I'll be they could get a substantially good deal on the '02 that's still new. There have been little to no changes from '02 to '03.


All dealerships had only CVT with A/C. Nobody I've found in South Florida has the stick shift.
 

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Waterloo Honda (Ontario) was amazing. They did a lot of work to get me my Insight, were always pleasant and courtious, and basically went out of their way to help me with everything including getting my loan arranged.

At the moment, I can't say enough nice things about this dealership. They even sold me the car at dealership price (about $1500 CDN less than the sticker price).
 

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DOW Honda - Ottawa

Dow Honda (Ottawa Ontario) has very good service. Last winter my rear window (the big one) was totally shattered, apparently the heat wires can just 'do' that on any car under certain conditions (moisture, temperature..) so after some talking back and forth with DOW's body shop they offered to replace the window free of charge.

One unfortunate thing is, they left shards of glass in the hatch so whenever I opened and closed it you hear it rattling around... took it back and they vacuumed it all out. The replacement window would have cost me about $1000 Cdn. Dow's honest, and they were the first to bring the Insight to Ontario!

Ron
 

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Arrowhead Honda in Peoria AZ (Phoenix basically). They were great. I called in with the vin of a 2000 Insight of mine, had them pull up the recalls and they ordered the parts. They were there two days later, I dropped the car off and they had the new ecu and DC/DC converter installed in under 4 hours, keys all worked properly the first time, I was impressed. Go see Donald, he's a great guy.
 

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Over two years ago I was considering an Insight but alas did not get one, a decision I now regret which is why I'm here. Yep, you guessed it I looking at the Insight again. Both two years ago and last weekend Honda of Oxnard in CA was a classic example of why there are so many car salesman jokes. These guys only wanted to sell me the auto that was on the lot and would't even take my name to call me if anything came up. No, really. I asked the salesman if he'd like my business card to call me if anything came along and he told me nothing would and that I should consider the car on the lot! When I told him for the umteenth time I wanted the std tranny he said "Good luck, you've got some looking to do, bye."

I own a business and have for twenty years. I sell high end bicycles to the most demanding consumers in my industry. It blows me away that there are businesses out there actually turning a profit and deal with their customers like this.

Now. Vista Honda in Ventura was a completely different experience. Polite, eager to help and genuinely interested in my business.

That's my report after only looking - not buying - from the Ventura CA area.

AJ
 

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Honda of Nanuet (New York Metro area)

I had searched all over for a used Insight (2000) and found mine there at Honda of Nanuet, really nice place, nice people, gave me the keys and I went out for a test drive and had a ball. They had it for 5 days and i knew at less than 11K, and only 27K miles on it, this 2000 would be snatched up soon. Manual, A/C, great condition, so I bought it. After I did sign the papers, about 3-4 other couples/people came in asking about it. Anyways, they were nice and flexible on the price and arrangements.

Other good dealers (honda) I have dealt with over the past few years was Joyce Honda in Denville, NJ. They always went the extra mile and had a good service dept. I bought a 95 Accord from them and always was satisfied with their work.

I have heard "not so nice things" about Paramus Honda (Paramus, NJ), but those are second hand from multiple people. I think it was a bad salesperson experience in both cases.

Michael
 

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Got mine at Joyce Honda in Denville, NJ. Very helpful AND they met the best quote I could get on the Internet. I had the choice of a brand new 2003 (18,745) CVT, silver or a 2002 demo at less then 17k. Apparently the novelty is over and the Insights are backing up inventories.

I'd recommend this dealer.
 
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