Hello, that is my insight on e-bay.
No, you guys are all entitled to your opinion on the situation as am I, so im not going to take a stand against your opinion. Let me vaguley try to explain a few things, full story is available on my site
After the help I have recieved on this forum, from many members (Arron Cake, Insight trekker, etc...) I have realized a few things
First, the begining of my problem can most likley be traced back to about 65,000km when I paid to have an 02 sensor put on my car (Honda paid service, i paid parts) 30,000km later my cat was dead, 45,000km later the next cat was dead. My theorey is now that that 02 was the root of all these recent problems, Horrible millage, ruff engine...
As some of you know, Many of my posts on this forum were angry. Because things werent right with my car, and I kept grabbing at straws trying to find a proper fix. I had a big heated discussion with "Xcel" back in theday because I truley honestly didnt think his millage was possible, why? because mine was soo low and i simply could not re-inact what he was claiming. On his side of it, I now see that he probably felt the same way about my experiences
When the cat failed again at 145k, this was the begining of me discovering the real problems with my car. If a part fails once, then it could just be a bad part, if the part fails twice in such a short time, it is either a bad design or something else is causing it to fail. At the dealer, I was not getting help on this, I was being told my car was fine (aside from the cat) And I was going to have to pay over 2 thousand to replace it. Think for a second how fustrating that is???? Not to mention I already felt I was getting the run around do to the things that happened with the o2 sensor and the dealer first claiming it was broken, then it was not, etc... you can read more on this forum or on my site...
So I went to 2 other mechanics to try and see if maybe something else was wrong, I bring their diagnosis back to honda, and they tell me again nothing is wrong (even after the private mech specifing it) and doing a half asssed repair on something else when my clutch was replaced.
So, I then go and get a third diagnosis. Who says the same as the first. Now I was mad, go back to honda and was given the run around again. No support from Honda Canada, or the dealer, when I have proof for the real problem with the car. This is also proof of what I have been claiming ALL along that they cannot properly diagnosis it. So I am really really upset now because a few months later I had random battery failures and told nothing is wrong, now with this nothing is wrong.
The customer service lady seemed genuine, but never called me back when she said, I kept chasing her, and was basically being told that regardless of the new information they were probably not changing their mind. And again, never called me back when she said.
So I went, Got the car fixed since it was apparent I was getting hung out to dry. And I posted my experience on my website and car because I believe that what happened was not right, and people should know what I experienced so they can make an informed decision.
so where am I know? I have a bill for just over $3000 and a battery back that has randomly failed on me 3 times. I DO NOT have faith in the reliabilty of this vehicles IMA and believe it is saftey concern that puts me at risk. When you pull infornt of traffic, or merge or anything of that nature, you expect a certain amount of power from your car, if you pull out in traffic, and that power is without notice, not their, a very serious accident could happen.
Some have had good experiences with their insight, some have had bad. I state that clearly on my site. But with these kinds of issues in regards to saftey and huge bills allowing the mfg to get away with it is not right. If my vehicle was supported correctly, then I would have not been robbed of the "the Insight expereince" that some share. With extened warrenty, tax, pdi, my insight was just over 30,000CND. I have not been able to enjoy the last few years of this car, I have not been able to acheive the advertised benifits of this car, and selling it has not been an option due to finances (im a student) And recently, selling it has not been an option because morally I can not sell this car without the buyer being fully aware of the problems, and who is going to buy a car knowing what i know?
All I want is what I believe should have been done to the car... Im not asking for anything more then that, and since I cant get past honda customer service maybe this website is the only way to shed light on my situation to Honda upper management.
In the next few years i bet their will be more and more stories like mine, and fustration levels will raise. About legal actions, I did not know the extent of my options and if i had known, would definitly have taken that path.
You guys may not like my angle, but this may help you in the end as well also, after tomorrow my insight will be taken off the road due to my saftey concerns.
