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Interesting information regarding complaints

1143 Views 2 Replies 3 Participants Last post by  ElectricTroy

I would like to see exactly how this "complaint index" is calculated. I would guess that the low numbers of Insights somehow skews the result a bit.

Or maybe not.
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That list is useless because the car with the highest complaints, Subaru Impreza, is one of the most reliable cars on that list.
And the least reliable car with the most problems (mostly electrical, power window, turbo problems etc......) is the VW Jetta and they were better then average on that list.
The complaint index is based on a ratio of the number of complaints for each vehicle to the sales of that vehicle.

Sounds like an accurate method of reporting to me.
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