I used to do this stuff myself, but now that I'm retired it is physically difficult for me do the most routine maintenance. So, I've got a fellow here in Encinitas, CA, Encinitas Foreign and Domestic (Specialists!) who I trust to do these things for me.
Well that trust was called into question last winter when the mechanic showed me the evidence of an oil leak in the vicinity of the right front (passenger side) engine mount. He couldn't tell exactly where it was coming from, but since it was under warranty I should take it to the dealer.
Hohen Honda, Carlsbad, CA: "These things don't leak oil." was the initial response from the service rep. Twenty minutes later the service rep informs me that the guy who changes my oil neglected to tighten the oil pan drain plug.
Winter turns to spring, spring to summer, no oil leaks.
Today I bring the "Squirt" into Encinitas Foreign and Domestic for an oil change and talk to the manager showing him the "results" of the dealer's inspecion. He is doubtful. He takes pictures. There is still an oil leak high on the side of the engine near the mount. There is no oil leaking from the drain plug. And, if there was, how would it get all the way up the side of the engine?
So my question to the group is: How best to present this information to the dealer who appears to have covered up the problem last winter?
Thanks for the insight.
Michael
Well that trust was called into question last winter when the mechanic showed me the evidence of an oil leak in the vicinity of the right front (passenger side) engine mount. He couldn't tell exactly where it was coming from, but since it was under warranty I should take it to the dealer.
Hohen Honda, Carlsbad, CA: "These things don't leak oil." was the initial response from the service rep. Twenty minutes later the service rep informs me that the guy who changes my oil neglected to tighten the oil pan drain plug.
Winter turns to spring, spring to summer, no oil leaks.
Today I bring the "Squirt" into Encinitas Foreign and Domestic for an oil change and talk to the manager showing him the "results" of the dealer's inspecion. He is doubtful. He takes pictures. There is still an oil leak high on the side of the engine near the mount. There is no oil leaking from the drain plug. And, if there was, how would it get all the way up the side of the engine?
So my question to the group is: How best to present this information to the dealer who appears to have covered up the problem last winter?
Thanks for the insight.
Michael