[uvman]

I know I am not the only person here who got a used insight. Mine happens to be a certified used honda. When I bought it, my insight had 9k miles and over a year left on the warrenty. I was told that becasue it was a certified used honda my factory warrenty would be extended 12mos. or 12k miles beyond the standard 3yr/36k.

In my case I will uses the miles before the time. one year and change later, I take my insight in to have the passenger window regulator repaired under warrenty with 41k miles. THey call back and say it is not under warrenty, that the warrenty was 12mos/12k miles from purchase date.

I kindly thanked the survice guy who is not understanding what I am saying, and said I would deal with the window later. I called honda customer relations. I asked them. They gave me the run around for a while, and then said that they would call and give the OK for the dealership to replace the regulator under warrenty. But he was not specific as to me being right or the dealership.


Has anyone else encoundered this? I called another dealership and asked the hypithetical..., and they confirmed that the certified deal, just tacks on to the end of the regular warrenty. Anyone else had these issues?

-Dan

 

[dazey]

I haven't had to deal with any warranty issues just yet, although the driver's window auto-down only works properly half the time. But I did get a warranty card mailed to me after I bought the car, it shows the exipration year/mileage on it. I think the 12mo/12k mile is tacked on to the end of the regular warranty though because mine runs out in November (when it was first sold) and I bought it in February, mine is also a Certified Used Honda.

 

[uvman]

I called honda warrenty, and they confirmed that I was orininally told. The Certified used car 12mo/12k mile warrenty starts where the 3yr/36k mile warrenty stops.

 

[bfivelover]

Never having purchased a used car before, I gave no thought to this. I assumed 8yrs/80,000 miles transferred to the new owner(me). Was I mistaken? What are these 1yr/12K and 36mo/36K warrentys? I bought mine on Ebay where the ads usually say "Existing warrenty". Should I be worried that I have no warrenty?

 

[Rick]

Dont' worry, the factory warranty transfers to you. Factory being the 3 year 36K bumper to bumper and the 8 year 80K mile warranties. I think they are saying when they bought their cars at a dealership used they slap on an additional year or 12K miles to the bumper to bumper warranty.

Some manufacturers you have to contact them when selling the vehicle so that the warranty transfers. This is not the case with Honda. I bought mine used wiht 2700 miles and had it at the dealership within a few days and they warrantied it right away after just confirming I hadn't gone over the miles or anything.

 

[james]

The warranty transfers? For real? Do I need to do anything to activate it? Where can I find out more?